Shipping Policy

We are dedicated to ensuring your orders are delivered promptly and efficiently. Our team carefully processes all orders, securely packaging items to prevent potential damage during transit. For ready-to-ship items, orders are typically dispatched within 1-2 business days from the time of receipt. However, for handmade and custom-crafted items, the production time may vary based on complexity and demand. These items generally require 1-2 weeks before shipping. If any production delays occur, we will inform you via email with updates on the estimated shipping schedule.

Handling Time:

  • All orders are processed and prepared for shipment within 1-2 business days, which includes packaging and shipment preparation.
  • For custom or handmade products, handling time may be extended based on production schedules, usually ranging from 1-2 weeks. We will notify you of any significant delays.

Delivery Time:

  • Once dispatched, the estimated delivery time is 2 to 9 business days within the U.S., depending on your location.
  • For remote areas, delivery may take additional time, though we work hard to ensure timely delivery for all orders.
  • During peak seasons (e.g., holidays) or due to unforeseen factors such as severe weather, delivery times may vary. We will notify you promptly if any such delays arise.

Order Processing:

After placing your order, you will receive a confirmation email detailing your purchase. Please review this email carefully and reach out to us immediately if there are any discrepancies. All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the progress of your shipment.

Standard Shipping:

We offer standard shipping for all orders, which generally takes about 5 business days to reach most locations. This is an estimate and may be impacted by external factors, especially during peak seasons or due to unforeseen delays. Our shipping partners work to ensure timely delivery, but certain factors may be outside our control.

U.S. Shipping Rates:

  • If your total order value exceeds $23.96, a shipping fee of 25% of the total order value will be applied.
  • For orders totaling $23.96 or less, a flat shipping rate of $5.99 will be applied.
  • We strive to offer competitive shipping rates while ensuring secure and reliable delivery of your items.

U.S. Tax Rates:

  • A 12% sales tax will be applied to the total order value at checkout for all U.S. orders to comply with state and local tax regulations.

Shipment Tracking:

Once your order has shipped, you will receive an email containing the tracking number and a link to monitor your shipment’s progress online. This tracking feature allows you to stay updated on your order’s journey from our facility to your doorstep.

Shipment Delays:

If your order has not arrived within 5 business days of receiving your shipping confirmation email, please contact us for assistance. Provide your full name, order number, and any relevant details to help us investigate the delay. You can reach us via the contact information listed on our Contact Us page. Our team is committed to resolving any issues and ensuring prompt delivery.

Contact Information:

If you have any questions or concerns about your shipment, please don’t hesitate to contact us. Our customer service team is ready to assist with any inquiries or issues that may arise. We value your business and thank you for choosing us. Your satisfaction is our priority, and we are committed to providing the best service possible.

Thank you for choosing us, and we look forward to serving you!