Refund policy

Return & Refund Policy – SPARKHAND 

We offer a 7-day return/replacement policy for Pakistan, UAE & Saudi Arabia.

Eligible Cases:

  • Defective product

  • Damaged item

  • Wrong product received

📌 Requirements:

  • Clear video/photo proof is required

Not Eligible:

  • Change of mind

  • Used/damaged by customer

  • Minor cosmetic issues

🔁 Replacement:

  • Free replacement available after approval

💰 Refunds:

  • Issued if item is unavailable or replacement not possible

  • Process time: 5–10 working days

🚚 Note:
Due to international shipping, returns are usually not required. Refund/replacement is processed based on proof.

By ordering from SPARKHAND, you agree to this policy.